Once a claim is sent for authorization, physicians must continue to advocate for their patient. Because of the nature of workers’ compensation and the complexities it can entail, it is imperative that all parties remain aware of the status of the patient. If a referral is approved, the treating physician’s staff are free to coordinate the care outlined in the physician’s orders and facilitate patient compliance. If these touchpoints are not managed well, practices can hinder the start of care and impede recovery.
Navigating through the highly fragmented workers’ compensation system is extremely challenging. Physicians who have implemented automated claims management processes have been able to initiate care for injured workers at much faster rates than practices that rely on manual and laborious methods. When practices focus on optimizing internal task-based challenges such as automating information transfer points and refining communication and workflow efficiencies, they afford injured workers faster turnaround periods and recovery times.
Let a trusted partner alleviate your administrative burdens so you can focus on managing your practice. Learn more about how you can improve your workers’ compensation claims and referral process.
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